Support

We're here to help you get the most out of Nesta Market.

Frequently Asked Questions

How do I add products to my store?

You can add products manually from your dashboard, upload product images for AI-powered extraction, or use Store Cloning to import from another platform.

What payment methods are supported?

Nesta Market supports Stripe, PayPal, Venmo, and Square. Connect any or all of them from your store settings.

Can I use my own domain name?

Yes. All plans include custom domain support with free SSL certificates. You can also use a free Nesta Market subdomain.

How does AI product analysis work?

Upload a product image and our AI will analyze it to suggest a product name, description, category, pricing, and tags. You can edit the suggestions before saving.

What platforms can I clone from?

Store Cloning supports Ecwid, Shopify, WooCommerce, BigCommerce, Squarespace, Wix, and generic product pages. Just provide the store URL and our AI handles the rest.

Can I upgrade or downgrade my plan?

Yes. You can change your plan at any time from your account settings. Changes take effect at your next billing cycle.

Email Support

Reach our support team by email for any questions.

[email protected]

Documentation

Step-by-step guides and feature overviews.

View Documentation

Business Hours

Power plan: Monday - Friday, 9 AM - 6 PM ET. Enterprise plan: 24/7 priority support with dedicated account manager.